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Adoption of IT in cement industry

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The cement industry in India is more than a century old and is now second largest globally behind China in terms of installed capacity, production and consumption which is playing an important role in development of infrastructure in the country. Also, Government propels overall development in India and initiating policies like housing for all, road projects and Smart Cities Mission that ensures time-bound creation of world class infrastructure which will boost cement demand in the country.

Owing to its commodity nature, cement being a low cost and high-volume commodity comprising high transportation cost as almost 30 per cent of the cost of cement is involved in logistics. Deprived of automation and thriving on rather uneconomical modes of logistics, the Indian cement sector has for long been burdened with high logistics cost. Considering these facts, logistics has immense potential to deliver cost savings with customer expectations through improvement in service levels. Thus, Logistics in cement industry plays an indispensable role to decide the competitive advantage or disadvantage for a company.

However, cement industry has often been categorised as laggards when it comes to the adoption of digital technologies. But the benefits of digital technology, including revenue and other margin-impacting factors, are compelling the cement industry to consider harnessing the power of digital technology, more seriously. The digital space has witnessed major transformation in the last couple of years and the latest entrant to the digital space are the Internet of Things (IOT??), Artificial Intelligence (AI) and Live Dashboards for eliminating manual intervention and real time monitoring to upsurge operational efficiency. These technologies have enabled the supply chain management to innovate, drive cost reductions, improves service level and customer experiences.

Technology??ot a cost, but a revenue driver

Mehta believes that nowadays technology is no longer seen as a cost, but an opportunity and a revenue driver. He states that Shree Cement?? performance has been amongst the best in the industry because of its focused approach on constant improvement, challenging the status quo and finding innovative solutions. Shree Cement being one of the largest cement manufacturers in India with capacity of 43.40 MT and having 14 Plants across PAN India has the lowest logistics and distribution cost among the entire major cement players of India. We understand that ??oing more with less in lesser time is the key to stay competitive??

On the road to Digitalisation

Digitalisation is a very broad concept and its applications in the cement industry are countless. Over the past few years, with the help of data analytics, process reengineering and with the advent use of IOT?? and robotics, we have been led by example for other cement Industries. Our operational efficiency have been upsurged with continuously exploring innovating ways and technology through automations in the processes, seamless movement of vehicles inside the plant, understanding driver?? plight and improving facilities to decrease their discomforts. This transformation has already begun; it will only continue to accelerate. ??t all started with just a seed.??/p>

Here are few ways that are playing a major role in SCL journey to optimize logistics cost by working on time:

Automated bidding system: Road transportation is considered as a booming market in India but it is highly unorganised and volatile at the same time. Transportation of goods from one place to another has become a real pain point for the industries due to unavailability of vehicles at the right time and at right price. Over the years, cement industries has been burdened with high logistics cost due to traditional way of working. Earlier, we at Shree Cement were engaging transporters to operate fleets for particular routes/areas and for that, fixed basic freight were paid to them. Moreover, transporters with ideal fleets could not deploy their vehicles due to unavailability of real-time information of pending sales orders. As, real-time information access system was not available, order execution time was high and optimal freights could not be ascertained.

Thus, to create healthy competition among transporters, we introduced automated bidding system wherein transporters are taken to a single online window and all order details are visible to transporters. Ceiling freight has been fixed for each destination and at a pre-designated time, transporters can submit bids as desired within the time frame of the bidding and based on lowest freight bidded, orders are allocated to transporters for delivery. This bidding process runs at regular intervals in whole day.

In the initial phase, transporters were rigid looking to open access of orders to all at single window instead of direct allotment of orders for fixed routes. Over the period, system turns out to be flexible and transparent which creates an opportunity for transporters to engage fleets on more viable routes. Through this, we not only reduce the order execution time but also achieve reduction in freight cost by identifying gap between demand and supply of trucks and based on this information, able to maintain lowest current competitive freight rates expected by truckers.

Automated plant truck movement: Cement manufacturers usually face challenges while dispatching material as desired. Even though, they have the capability of dispatching over thousands of trucks every day, but doing it efficiently is a challenge. We at Shree Cement, have been handling 5,000 trucks on daily basis across all units. This massive volume was leading to Truck Turnaround Time (TAT) of 12-13 hours and sometimes even upto 15-18 Hrs due to lack of visibility and ultimately adding to our freight cost significantly.

Since, real-time truck position inside plant was not available leading to improper traffic management and Jams in plant premises, thus increase in TAT. All material is measured through weighbridges at multi-point and were operated manually by one personnel per shift. Security had to check the physical papers of trucks in absence of automations. This led to the vehicles being stranded within the plants at various stages as long as for 3-4 hours severely impacting the dispatch capacity. Even the historical data of vehicles couldn?? be checked leading to repetition, and the long waiting hours inside the plants with the engines running wasted lot of fuel as well traffic jams and safety issues.

To address these challenges, we have installed RFID based integrated logistics management system (ILMS), boom barriers at security check points, manless weighbridges, Auto Invoice Generation through robotics process automations (RPA) and Auto E-way bill through third party applications. This included IOT-based RFID tags and sensors, positioning sensors, cameras, LED displays, Voice command and software (integrated with ERP). Now, truck movement inside the plant premises is completely automatised with error free movement and commercial papers are generated automatically. In addition, real-time tracking of vehicles is being done leading to reduction in turnaround time to 4-5 hours. The visibility has increased dramatically leading to smooth and clutter-free movement. Not only this, all our 80 manless weighbridges and invoicing through RPA have saved 320 and 100 manpower respectively. This manpower was shifted to more productive operations resulted into more output and less new hiring.

Seamless clinker movement: Clinker movement from Integrated units to Grinding units with dedicated trucks on origin-destination pair. As dedicated trucks arrives in the plant, unique token number is generated through RFID and order is automatically allocated on FIFO basis. Once order is allocated, based on predictive analysis, trucks are auto called in for loading through SMS to the trucker based on truck position inside the plant. The trucker moves at manless weighbridge for both tare and gross weight and in between vehicle placed under the clinker loading hopper. Based on net weight, auto generation of commercial invoice and E-way bills handed over to driver at security gate, before leaving the plant premises. Same way, at unloading destinations, RFID based ILMS system and automated weighbridges have helped in seamless movement with minimal time. These automations have helped to reduce the clinker loading time from 8 Hrs to 2 Hrs and unloading time from 3 to 1.5 hours i.e. Net savings of 7.5 Hrs per trip. This translates into massive yearly savings of Rs 14-15 crore (Considering Rs 150 per hour cost of truck for 350 trucks daily) as a result of higher number of trips in a year. Reduced TAT as above, the transporters are reaping benefits through additional trips to earn freight and sharing benefits with us by way of reduction in freight cost.

Live dashboards: Real-time visibility is critical for efficient operation in any organization. Cement Industries operate in dynamic environment that are constantly changing, Bottlenecks in logistics, over-ordering of products, or long hold of orders at plant means losses in profits. For better decision making, various interactive real time Dashboards are prepared like dispatch, order pending, trucks waiting in plant beyond threshold limit, performance of transporter, e-way bill expiring, pending freight bills, etc. helps logistics team to see data upfront and make decisive decisions on real time basis. Based on algorithm and simulation, dashboards were designed in a way wherein trucks waiting in yard since long is being identified and paired with long pending orders based on their last trip history. Further, E-way bill expiring within the time frame are also identified and auto mail is being triggered to extend the validity of E-way bills which are likely to be expiring. Adding live dashboard make quicker decisions about prioritizing orders, review on time performance, and streamlining delivery process. This integrated system aids decision-makers to identify the weakest links in the supply chain and initiate cost saving actions.

From New Normal to New Future

There is a lot of fear and uncertainty in the world right now. At the same time, we??e also seen human ingenuity and compassion at work as people band together and leverage technology to fight Covid-19 as a global community. We are seeing first-hand how digital transformation can be used to not only improve business performance but to improve lives. Automation provides us with excellent tools both to fight the Covid-19 pandemic and to redefine the new normal in a post-Covid world. With the suspension of manufacturing and less support from logistics service providers, chains were seriously disrupted which in turn into high logistic cost. In this situation, IOTs, AI, and automations has proven that these are not only words but become inevitable for sustainable growth during pandemic.

Looking at the miserable condition of truck drivers in India, we at Shree cement took an initiative to improve driver?? conditions at our plant in view of pandemic. We make certain minimal interaction of driver with Plant staff and ensure that driver should remain inside his truck during the plant movement. Plant In to Plant Out movement are made automatic with the help of ERP-RFID based system and NPR (Number Plate recognition) integration. Also, Boom barrier were placed so as to allow entry to authorised vehicles only. This led to minimal interaction with driver and even after this, security features were enhanced. Moreover, rehabilitation facilities for drivers with social distancing maintained to avoid Covid-19 with proper masking was also enabled. With all these automations and facilities, SCL is becoming an attractive trucker destination.

The journey ahead

We have reached only halfway of journey. Way forward, we are working on GPS 24*7 real time data generated for improving efficiency and customer service levels. Further, Freight cost to be optimised with the help of machine learning and algorithm-based tools to take advantage of the demand-supply mismatch of orders & trucks by capitalising the benefit of spot gain in the freight bidding process. There is no doubt that digitalisation and automations is having an incredible impact on logistics across the globe and is here to stay.

Digital transformation of enterprises and automation of logistics are becoming the norm and necessity not solely for business development, but also for the long-term sustainability of company processes. For logistics, digitalisation is truly a pressing issue. To minimise operating costs, companies are being forced to re-evaluate their business models, to ensure smoothness and reliability of supply chain. The adoption of new technologies is driven by need to improve operational efficiency as well to increase utilisation of existing infrastructure. Thus, more and more industrial manufacturers are moving towards automated solutions to improve efficiency.

About the Author:

The article is authored by Yogesh Mehta (Vice President ??Shree Cement), who is a Chartered Accountant and has 30 years of experience in Cement Industry. He has proven to be a critical asset in driving Shree Cement?? Logistics function and winning CII-SCALE Award in cement industry since last five years. He has passion for performance, operational excellence and learning, which facilitates in steering company from 0.5 MT to 43.40 MT in 25 years.

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Concrete

Cement Demand Revives As Prices Decline In Q3 FY26

Nuvama reports improved volume growth after price correction

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A report by Nuvama Financial Services (Nuvama) said cement sector demand revived in the third quarter of fiscal year twenty twenty six as prices declined, supporting volume growth across regions. The note indicated that sequential price correction helped replenish demand that had been subdued by elevated pricing earlier in the year. Nuvama quantified the price decline as a sequential correction that varied across states and segments, facilitating restocking by merchants and traders.

The report suggested that improved affordability after the price correction encouraged housing and infrastructure activity, with developers and contractors adjusting procurement plans. It added that regional dynamics varied, with some markets showing faster recovery while others remained reliant on seasonal construction cycles. Housing demand was driven by both affordable and mid segment projects, while infrastructure segment recovery was contingent on timely execution of public works.

Analysts at Nuvama assessed that the price moderation eased inventory pressures for manufacturers and distributors and supported margin stabilisation at several producers. Demand improvement was visible in both urban and rural segments, although the pace of recovery differed by state and trade channel. Producers were seen balancing price realisations with volume targets and managing input cost volatility through operational efficiencies.

The report recommended that investors monitor volumes and realisations closely as market equilibrium emerges in the coming quarters, noting that sustainability of recovery would depend on monsoon patterns and government infrastructure outlays. Overall, the assessment pointed to a cautiously optimistic outlook for the cement industry as price correction translated into tangible volume gains. Market participants were advised to track early signs of demand broadening beyond core construction hubs to assess the depth of the rebound.

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Concrete

Refractory demands in our kiln have changed

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Radha Singh, Senior Manager (P&Q), Shree Digvijay Cement, points out why performance, predictability and life-cycle value now matter more than routine replacement in cement kilns.

As Indian cement plants push for higher throughput, increased alternative fuel usage and tighter shutdown cycles, refractory performance in kilns and pyro-processing systems is under growing pressure. In this interview, Radha Singh, Senior Manager (P&Q), Shree Digvijay Cement, shares how refractory demands have evolved on the ground and how smarter digital monitoring is improving kiln stability, uptime and clinker quality.

How have refractory demands changed in your kiln and pyro-processing line over the last five years?
Over the last five years, refractory demands in our kiln and pyro line have changed. Earlier, the focus was mostly on standard grades and routine shutdown-based replacement. But now, because of higher production loads, more alternative fuels and raw materials (AFR) usage and greater temperature variation, the expectation from refractory has increased.
In our own case, the current kiln refractory has already completed around 1.5 years, which itself shows how much more we now rely on materials that can handle thermal shock, alkali attack and coating fluctuations. We have moved towards more stable, high-performance linings so that we don’t have to enter the kiln frequently for repairs.
Overall, the shift has been from just ‘installation and run’ to selecting refractories that give longer life, better coating behaviour and more predictable performance under tougher operating conditions.

What are the biggest refractory challenges in the preheater, calciner and cooler zones?
• Preheater: Coating instability, chloride/sulphur cycles and brick erosion.
• Calciner: AFR firing, thermal shock and alkali infiltration.
• Cooler: Severe abrasion, red-river formation and mechanical stress on linings.
Overall, the biggest challenge is maintaining lining stability under highly variable operating conditions.

How do you evaluate and select refractory partners for long-term performance?
In real plant conditions, we don’t select a refractory partner just by looking at price. First, we see their past performance in similar kilns and whether their material has actually survived our operating conditions. We also check how strong their technical support is during shutdowns, because installation quality matters as much as the material itself.
Another key point is how quickly they respond during breakdowns or hot spots. A good partner should be available on short notice. We also look at their failure analysis capability, whether they can explain why a lining failed and suggest improvements.
On top of this, we review the life they delivered in the last few campaigns, their supply reliability and their willingness to offer plant-specific custom solutions instead of generic grades. Only a partner who supports us throughout the life cycle, which includes selection, installation, monitoring and post-failure analysis, fits our long-term requirement.

Can you share a recent example where better refractory selection improved uptime or clinker quality?
Recently, we upgraded to a high-abrasion basic brick at the kiln outlet. Earlier we had frequent chipping and coating loss. With the new lining, thermal stability improved and the coating became much more stable. As a result, our shutdown interval increased and clinker quality remained more consistent. It had a direct impact on our uptime.

How is increased AFR use affecting refractory behaviour?
Increased AFR use is definitely putting more stress on the refractory. The biggest issue we see daily is the rise in chlorine, alkalis and volatiles, which directly attack the lining, especially in the calciner and kiln inlet. AFR firing is also not as stable as conventional fuel, so we face frequent temperature fluctuations, which cause more thermal shock and small cracks in the lining.
Another real problem is coating instability. Some days the coating builds too fast, other days it suddenly drops, and both conditions impact refractory life. We also notice more dust circulation and buildup inside the calciner whenever the AFR mix changes, which again increases erosion.
Because of these practical issues, we have started relying more on alkali-resistant, low-porosity and better thermal shock–resistant materials to handle the additional stress coming from AFR.

What role does digital monitoring or thermal profiling play in your refractory strategy?
Digital tools like kiln shell scanners, IR imaging and thermal profiling help us detect weakening areas much earlier. This reduces unplanned shutdowns, helps identify hotspots accurately and allows us to replace only the critical sections. Overall, our maintenance has shifted from reactive to predictive, improving lining life significantly.

How do you balance cost, durability and installation speed during refractory shutdowns?
We focus on three points:
• Material quality that suits our thermal profile and chemistry.
• Installation speed, in fast turnarounds, we prefer monolithic.
• Life-cycle cost—the cheapest material is not the most economical. We look at durability, future downtime and total cost of ownership.
This balance ensures reliable performance without unnecessary expenditure.

What refractory or pyro-processing innovations could transform Indian cement operations?
Some promising developments include:
• High-performance, low-porosity and nano-bonded refractories
• Precast modular linings to drastically reduce shutdown time
• AI-driven kiln thermal analytics
• Advanced coating management solutions
• More AFR-compatible refractory mixes

These innovations can significantly improve kiln stability, efficiency and maintenance planning across the industry.

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Digital supply chain visibility is critical

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MSR Kali Prasad, Chief Digital and Information Officer, Shree Cement, discusses how data, discipline and scale are turning Industry 4.0 into everyday business reality.

Over the past five years, digitalisation in Indian cement manufacturing has moved decisively beyond experimentation. Today, it is a strategic lever for cost control, operational resilience and sustainability. In this interview, MSR Kali Prasad, Chief Digital and Information Officer, Shree Cement, explains how integrated digital foundations, advanced analytics and real-time visibility are helping deliver measurable business outcomes.

How has digitalisation moved from pilot projects to core strategy in Indian cement manufacturing over the past five years?
Digitalisation in Indian cement has evolved from isolated pilot initiatives into a core business strategy because outcomes are now measurable, repeatable and scalable. The key shift has been the move away from standalone solutions toward an integrated digital foundation built on standardised processes, governed data and enterprise platforms that can be deployed consistently across plants and functions.
At Shree Cement, this transition has been very pragmatic. The early phase focused on visibility through dashboards, reporting, and digitisation of critical workflows. Over time, this has progressed into enterprise-level analytics and decision support across manufacturing and the supply chain,
with clear outcomes in cost optimisation, margin protection and revenue improvement through enhanced customer experience.
Equally important, digital is no longer the responsibility of a single function. It is embedded into day-to-day operations across planning, production, maintenance, despatch and customer servicing, supported by enterprise systems, Industrial Internet of Things (IIoT) data platforms, and a structured approach to change management.

Which digital interventions are delivering the highest ROI across mining, production and logistics today?
In a capital- and cost-intensive sector like cement, the highest returns come from digital interventions that directly reduce unit costs or unlock latent capacity without significant capex.
Supply chain and planning (advanced analytics): Tools for demand forecasting, S&OP, network optimisation and scheduling deliver strong returns by lowering logistics costs, improving service levels, and aligning production with demand in a fragmented and regionally diverse market.
Mining (fleet and productivity analytics): Data-led mine planning, fleet analytics, despatch discipline, and idle-time reduction improve fuel efficiency and equipment utilisation, generating meaningful savings in a cost-heavy operation.
Manufacturing (APC and process analytics): Advanced Process Control, mill optimisation, and variability reduction improve thermal and electrical efficiency, stabilise quality and reduce rework and unplanned stoppages.
Customer experience and revenue enablement (digital platforms): Dealer and retailer apps, order visibility and digitally enabled technical services improve ease of doing business and responsiveness. We are also empowering channel partners with transparent, real-time information on schemes, including eligibility, utilisation status and actionable recommendations, which improves channel satisfaction and market execution while supporting revenue growth.
Overall, while Artificial Intelligence (AI) and IIoT are powerful enablers, it is advanced analytics anchored in strong processes that typically delivers the fastest and most reliable ROI.

How is real-time data helping plants shift from reactive maintenance to predictive and prescriptive operations?
Real-time and near real-time data is driving a more proactive and disciplined maintenance culture, beginning with visibility and progressively moving toward prediction and prescription.
At Shree Cement, we have implemented a robust SAP Plant Maintenance framework to standardise maintenance workflows. This is complemented by IIoT-driven condition monitoring, ensuring consistent capture of equipment health indicators such as vibration, temperature, load, operating patterns and alarms.
Real-time visibility enables early detection of abnormal conditions, allowing teams to intervene before failures occur. As data quality improves and failure histories become structured, predictive models can anticipate likely failure modes and recommend timely interventions, improving MTBF and reducing downtime. Over time, these insights will evolve into prescriptive actions, including spares readiness, maintenance scheduling, and operating parameter adjustments, enabling reliability optimisation with minimal disruption.
A critical success factor is adoption. Predictive insights deliver value only when they are embedded into daily workflows, roles and accountability structures. Without this, they remain insights without action.

In a cost-sensitive market like India, how do cement companies balance digital investment with price competitiveness?
In India’s intensely competitive cement market, digital investments must be tightly linked to tangible business outcomes, particularly cost reduction, service improvement, and faster decision-making.
This balance is achieved by prioritising high-impact use cases such as planning efficiency, logistics optimisation, asset reliability, and process stability, all of which typically deliver quick payback. Equally important is building scalable and governed digital foundations that reduce the marginal cost of rolling out new use cases across plants.
Digitally enabled order management, live despatch visibility, and channel partner platforms also improve customer centricity while controlling cost-to-serve, allowing service levels to improve without proportionate increases in headcount or overheads.
In essence, the most effective digital investments do not add cost. They protect margins by reducing variability, improving planning accuracy, and strengthening execution discipline.

How is digitalisation enabling measurable reductions in energy consumption, emissions, and overall carbon footprint?
Digitalisation plays a pivotal role in improving energy efficiency, reducing emissions and lowering overall carbon intensity.
Real-time monitoring and analytics enable near real-time tracking of energy consumption and critical operating parameters, allowing inefficiencies to be identified quickly and corrective actions to be implemented. Centralised data consolidation across plants enables benchmarking, accelerates best-practice adoption, and drives consistent improvements in energy performance.
Improved asset reliability through predictive maintenance reduces unplanned downtime and process instability, directly lowering energy losses. Digital platforms also support more effective planning and control of renewable energy sources and waste heat recovery systems, reducing dependence on fossil fuels.
Most importantly, digitalisation enables sustainability progress to be tracked with greater accuracy and consistency, supporting long-term ESG commitments.

What role does digital supply chain visibility play in managing demand volatility and regional market dynamics in India?
Digital supply chain visibility is critical in India, where demand is highly regional, seasonality is pronounced, and logistics constraints can shift rapidly.
At Shree Cement, planning operates across multiple horizons. Annual planning focuses on capacity, network footprint and medium-term demand. Monthly S&OP aligns demand, production and logistics, while daily scheduling drives execution-level decisions on despatch, sourcing and prioritisation.
As digital maturity increases, this structure is being augmented by central command-and-control capabilities that manage exceptions such as plant constraints, demand spikes, route disruptions and order prioritisation. Planning is also shifting from aggregated averages to granular, cost-to-serve and exception-based decision-making, improving responsiveness, lowering logistics costs and strengthening service reliability.

How prepared is the current workforce for Industry 4.0, and what reskilling strategies are proving most effective?
Workforce preparedness for Industry 4.0 is improving, though the primary challenge lies in scaling capabilities consistently across diverse roles.
The most effective approach is to define capability requirements by role and tailor enablement accordingly. Senior leadership focuses on digital literacy for governance, investment prioritisation, and value tracking. Middle management is enabled to use analytics for execution discipline and adoption. Frontline sales and service teams benefit from
mobile-first tools and KPI-driven workflows, while shop-floor and plant teams focus on data-driven operations, APC usage, maintenance discipline, safety and quality routines.
Personalised, role-based learning paths, supported by on-ground champions and a clear articulation of practical benefits, drive adoption far more effectively than generic training programmes.

Which emerging digital technologies will fundamentally reshape cement manufacturing in the next decade?
AI and GenAI are expected to have the most significant impact, particularly when combined with connected operations and disciplined processes.
Key technologies likely to reshape the sector include GenAI and agentic AI for faster root-cause analysis, knowledge access, and standardisation of best practices; industrial foundation models that learn patterns across large sensor datasets; digital twins that allow simulation of process changes before implementation; and increasingly autonomous control systems that integrate sensors, AI, and APC to maintain stability with minimal manual intervention.
Over time, this will enable more centralised monitoring and management of plant operations, supported by strong processes, training and capability-building.

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