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Ercom – A leader in engineering consultancy

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Engineering consultancy companies need to play a vital role in the growth of companies. Ercom, a leading player in the global engineering consultancy, ensures that its clients get value for money through customised solutions.Ercom has always strategized itself as an engineering firm with a global vision. It is known for its emphasis on quality, conceptual ideas and EPCM analysis for completion of projects right from conceptualization to commissioning. The company’s motto has always been to ensure complete customer satisfaction and render value for money. It has been able to retain their clientele almost 100 % with the help of an experienced and dedicated team aided with personalized services and team work approach. Ercom is a ISO-9001:2008 multidisciplinary management and technical consultancy organization with its gamut of expertise spread across spread across cement, pharma, infrastructure including captive power plants, ports & jetties including discharging, loading & handling equipments.Introduction:Ercom commenced operations in 1985 in Delhi under the foresighted leadership of P.K.Ghosh with a groundwork investment of Rs 5 lakh. Since, then over a period of around two decades, Ercom has emerged as a major engineering consulting organisation, working continuously with its clients of major corporations in designing improvement programs. The company also provides valuable assistance and other allied services required by the top managements of large corporate groups in India for "Mergers & Acquisitions." The company also provides services in areas including operational optimization, cost reduction, technical and management audits, total project engineering and maintenance services. It is registered with major industrial associations in India like FICCI, CII, CEAI and CDC.Gamut of Operations:Consultancy services have been provided by Ercom to various clients in India, which include reputed cement companies like Grasim, Modi, Lafarge, Seament, Italcementi, Heidelberg, Panyam, Binani, JK Group and few others. Apart from rendering consultancy services to various clients in India, the company has also registered a strong presence in other countries like Bangladesh, Albania, Lebanon, Sudan, Sri Lanka, Nepal, Uzbekistan, Sultanate of Oman, Bahrain, Saudi Arabia, UAE, Ukraine, Egypt, Nigeria, Iraq, Cambodia etc. The area of consultancy is spread across diverse areas such as cement, mineral based industries, infrastructure, jetty / port handling systems, sponge & steel mills, Waste Heat Recovery (WHR) systems etc.The company also has considerable experience in preparing bankable techno-economic feasibility reports, assisting cement plants in process re-engineering, productivity optimization, industrial engineering, construction management, process automation, project management / monitoring, geological exploration, operational assistance etc. ERCOM also has extensive experience in the preparation of revival packages for sick industries as well as assisting large industrial houses in India and abroad for takeover study of existing units.The company has also undertaken assignments for World Bank under IDBI/ICICI in cement industry. It has also worked for the SAARC countries on behalf of World Bank. The global reach of Ercom has been further strengthened by its alliance with Integrated Project Services (IPS), for undertaking engineering, design and execution of HVAC projects in USA, India and South East Asian countries. The company has a team of qualified and experienced specialist/engineers for helping IPS USA in the field of design, engineering and project management. IPS is a well known pharma engineering company the world over.Professional work culture:The group has a team of around 500 engineers and designers on permanent rolls, including 45 specialists engaged on retainership basis. The company operates well equipped offices in major metros cities of India.The speciality of Ercom employees lies in the fact that they work alongside the operational managers of their clients for structuring the business in a well designed, well planned and effective manner. Engineers and consultants associated with ERCOM have developed a hands-on, pragmatic and creative style which helps in strengthening the support of the client.The offices of the company are completely automated. Nearly all of the company’s projects make use of computer aided design and drafting, which are in tune with the latest state of the art softwares and internet tools. The systems of Ercom are well connected through a network with an active hotline server installed in USA. The same is well connected to Mumbai and Delhi through the help of the latest softwares and equipment.Ercom infrastructure and human capital manifests its strong positioning in providing basic / conceptual, detailed engineering and construction management services for commercial and industrial organizations.Conclusion:The skill of the company lies in identifying problems and designing solutions, keeping in mind the specific need of the client. However, the company has always taken care to ensure that the solutions designed work in sensitive and difficult organizational and cultural environments. The company has evolved as a one stop solution provider in the engineering and technical consultancy domain. It believes that it has a definite role to play in business areas where the easy yards have already been covered and further improvements to systems, technology, work practices and processes are not easily achieved.Interview with P.K.Ghosh, Chairman, Ercom Engineers Pvt Ltd, Ercom GroupWhat are the major services provided by your company?ERCOM Engineers Pvt. Ltd. is one of the leading ISO – 9001 : 2008 Certified Organization specialized in providing technical, management and engineering consultancy to cement and other mineral based industries. The major services provided cover complete gamut of engineering consultancy right from project conceptualization, pre-feasibility, site selection studies, bankable techno economic feasibility report and detailed project reports, geological services including identification of limestone deposits and studies covering deposit assessment, complete geological exploration including computerized deposit evaluation and mine planning etc.ERCOM specializes in providing basic engineering and procurement assistance services including preparation of detailed tender enquiry document for entire plant & machinery, evaluation of offers from machinery suppliers and preparation of contract documents for both Indian and international projects.Our services also include complete detailed engineering for process, mechanical, electrical & instrumentation, civil and structural design, project monitoring & management – EPCM services, inspection of QAP for machineries and site supervision and management. Apart from the project engineering services, we have also provided our services to many clients for complete take over & due diligence studies, maintenance studies, productivity improvement and technical audit as well as product diversification for optimizing the production cost and profitability.How big is the market for turnkey engineering services in India? How do you compare the engineering services market in India vis-?vis other countries?As per our broad estimate, India’s present cement market for engineering services for consultancy organizations is about Rs.100 – 125 crores per annum. Since there is a market trend to go for turn-key supply packages, in the which the major part of the engineering is done by the turn-key supplier / contractor, the total engineering services market may be around Rs.400 – 450 crores per annum, if we include the engineering being carried out by the turn-key suppliers and review by the consultants.Please elaborate on some of the major projects executed by you in India and abroad.We have provided engineering consultancy services to many major projects in India from the Aditya Birla Group, JP, Dalmia, JK Corp and JK Cement, Reliance, Heidelberg, Lafarge & Holcim etc. alongwith many international projects in UAE, Oman, Bahrain, Lebanon, Sudan, Nigeria, Central African Republic apart from SAARC countires of Bangladesh, Nepal, Sri Lanka etc.Some of the major projects including 7500 TPD complete clinkerization line of Gulf Cement Company in UAE, which has been successfully commissioned and the clients have entrusted ERCOM for installation of 33 MW power plant based on Waste Heat Recovery System. Similarly we are executing a major cement project of JK Corp in Durg with two split located grinding units. We are also working on a number of major split located / brown field grinding units and cement terminals for the Aditya Birla Group.What kind of support do you expect from the government for engineering services vertical?We expect the government to support the engineering service organizations to ensure that we get a level playing field. The government of India has introduced Service Tax for all engineering services and the income tax incentives for export of engineering services have also been withdrawn.What is your view on the future of the engineering services industry in India?At present there is a significant trend for turn-key projects in both India and International market. In such a situation, a major part of the engineering is carried out by the turn-key suppliers and the role of the consultant is limited to review of the complete engineering apart from project monitoring & management services. This trend is likely to continue in the near future resulting in a reduction in the detailed engineering job for the consultancy organization.What are your company’s future plans and how do you propose to accomplish them?Our company is on the path of very major expansion and consolidation process with the induction of reputed foreign partners and also acquisition of some major engineering companies within India, which is likely to make us the largest engineering consultancy group in the country with over 500 man power strength and our offices located in almost all major cities in the country.Which was the toughest challenge faced by you till date and how did you overcome it?ERCOM had undertaken many challenging projects including complete engineering consultancy for 7500 TPD single line clinkerization unit of Gulf Cement Company at Ras Al Khaimah, installing the largest capacity of Vertical Roller Mill of that time supplied by Polysius, Germany. In the same location, we are now doing engineering consultancy for a very large 33 MW Waste Heat Recovery based power plant.ERCOM were associated with Aditya Birla Group – Ultratech Cement on Grasim – Raipur, Vikram Cement, Aditya Cement & Bathinda, where the quarry & land were challenging issues and the layouts were finalized in consultation with the experts from both sides, to arrive at the best compact layout, keeping the technology & efficiency levels in mind, ultimately bringing down the overall cost of the project.We have set up a cement plant in Bahrain based on unique concept of global sourcing of all raw materials, apart from number of cement projects in India from reputed groups. Most of these projects require retro fitting and accommodating the machinery in the existing plants, which require sharp engineering skills and innovations, due to the lay out and space constraints.ERCOM worked with Raysut Cement Company in Oman, where the plant capacity was only 250,000 TPY initially and from there the plant management & experts from both the sides worked together to bring the plant capacity level to 3.3 MTPA level today, by upgrading the kiln, pre heater, pre calciner, cooler as well adding new line, judiciously designed within the compact layout to reach this capacity level, with lot of flexibilities of using standby equipment between the lines, so that the ultimate production level & efficiency levels are maintained throughout the year.What are your major achievements and which has been your biggest achievement?I sincerely feel that as consultants, we have indeed played a vital role to achieve the highest level of benchmarking, competitiveness and financial health of the cement industry not only in India but also in many countries abroad, where we have provided our services.It is well known that many cement projects are getting very unduly delayed due to the various impediments and approvals related to land acquisition, environmental problems etc., which results in increased capital cost and adversely affect the viability of such projects. While, trying to put in our best efforts to provide all the technical and conceptual inputs for quick implementation of cement projects, this is a major issue, which needs to be looked into by the government and policy makers. We as consultancy organization, tried to provide maximum impetus to this, through various forums like FICCI, CII, CDC etc., some of which yielded positive results.

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Concrete

Cement Demand Revives As Prices Decline In Q3 FY26

Nuvama reports improved volume growth after price correction

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A report by Nuvama Financial Services (Nuvama) said cement sector demand revived in the third quarter of fiscal year twenty twenty six as prices declined, supporting volume growth across regions. The note indicated that sequential price correction helped replenish demand that had been subdued by elevated pricing earlier in the year. Nuvama quantified the price decline as a sequential correction that varied across states and segments, facilitating restocking by merchants and traders.

The report suggested that improved affordability after the price correction encouraged housing and infrastructure activity, with developers and contractors adjusting procurement plans. It added that regional dynamics varied, with some markets showing faster recovery while others remained reliant on seasonal construction cycles. Housing demand was driven by both affordable and mid segment projects, while infrastructure segment recovery was contingent on timely execution of public works.

Analysts at Nuvama assessed that the price moderation eased inventory pressures for manufacturers and distributors and supported margin stabilisation at several producers. Demand improvement was visible in both urban and rural segments, although the pace of recovery differed by state and trade channel. Producers were seen balancing price realisations with volume targets and managing input cost volatility through operational efficiencies.

The report recommended that investors monitor volumes and realisations closely as market equilibrium emerges in the coming quarters, noting that sustainability of recovery would depend on monsoon patterns and government infrastructure outlays. Overall, the assessment pointed to a cautiously optimistic outlook for the cement industry as price correction translated into tangible volume gains. Market participants were advised to track early signs of demand broadening beyond core construction hubs to assess the depth of the rebound.

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Refractory demands in our kiln have changed

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Radha Singh, Senior Manager (P&Q), Shree Digvijay Cement, points out why performance, predictability and life-cycle value now matter more than routine replacement in cement kilns.

As Indian cement plants push for higher throughput, increased alternative fuel usage and tighter shutdown cycles, refractory performance in kilns and pyro-processing systems is under growing pressure. In this interview, Radha Singh, Senior Manager (P&Q), Shree Digvijay Cement, shares how refractory demands have evolved on the ground and how smarter digital monitoring is improving kiln stability, uptime and clinker quality.

How have refractory demands changed in your kiln and pyro-processing line over the last five years?
Over the last five years, refractory demands in our kiln and pyro line have changed. Earlier, the focus was mostly on standard grades and routine shutdown-based replacement. But now, because of higher production loads, more alternative fuels and raw materials (AFR) usage and greater temperature variation, the expectation from refractory has increased.
In our own case, the current kiln refractory has already completed around 1.5 years, which itself shows how much more we now rely on materials that can handle thermal shock, alkali attack and coating fluctuations. We have moved towards more stable, high-performance linings so that we don’t have to enter the kiln frequently for repairs.
Overall, the shift has been from just ‘installation and run’ to selecting refractories that give longer life, better coating behaviour and more predictable performance under tougher operating conditions.

What are the biggest refractory challenges in the preheater, calciner and cooler zones?
• Preheater: Coating instability, chloride/sulphur cycles and brick erosion.
• Calciner: AFR firing, thermal shock and alkali infiltration.
• Cooler: Severe abrasion, red-river formation and mechanical stress on linings.
Overall, the biggest challenge is maintaining lining stability under highly variable operating conditions.

How do you evaluate and select refractory partners for long-term performance?
In real plant conditions, we don’t select a refractory partner just by looking at price. First, we see their past performance in similar kilns and whether their material has actually survived our operating conditions. We also check how strong their technical support is during shutdowns, because installation quality matters as much as the material itself.
Another key point is how quickly they respond during breakdowns or hot spots. A good partner should be available on short notice. We also look at their failure analysis capability, whether they can explain why a lining failed and suggest improvements.
On top of this, we review the life they delivered in the last few campaigns, their supply reliability and their willingness to offer plant-specific custom solutions instead of generic grades. Only a partner who supports us throughout the life cycle, which includes selection, installation, monitoring and post-failure analysis, fits our long-term requirement.

Can you share a recent example where better refractory selection improved uptime or clinker quality?
Recently, we upgraded to a high-abrasion basic brick at the kiln outlet. Earlier we had frequent chipping and coating loss. With the new lining, thermal stability improved and the coating became much more stable. As a result, our shutdown interval increased and clinker quality remained more consistent. It had a direct impact on our uptime.

How is increased AFR use affecting refractory behaviour?
Increased AFR use is definitely putting more stress on the refractory. The biggest issue we see daily is the rise in chlorine, alkalis and volatiles, which directly attack the lining, especially in the calciner and kiln inlet. AFR firing is also not as stable as conventional fuel, so we face frequent temperature fluctuations, which cause more thermal shock and small cracks in the lining.
Another real problem is coating instability. Some days the coating builds too fast, other days it suddenly drops, and both conditions impact refractory life. We also notice more dust circulation and buildup inside the calciner whenever the AFR mix changes, which again increases erosion.
Because of these practical issues, we have started relying more on alkali-resistant, low-porosity and better thermal shock–resistant materials to handle the additional stress coming from AFR.

What role does digital monitoring or thermal profiling play in your refractory strategy?
Digital tools like kiln shell scanners, IR imaging and thermal profiling help us detect weakening areas much earlier. This reduces unplanned shutdowns, helps identify hotspots accurately and allows us to replace only the critical sections. Overall, our maintenance has shifted from reactive to predictive, improving lining life significantly.

How do you balance cost, durability and installation speed during refractory shutdowns?
We focus on three points:
• Material quality that suits our thermal profile and chemistry.
• Installation speed, in fast turnarounds, we prefer monolithic.
• Life-cycle cost—the cheapest material is not the most economical. We look at durability, future downtime and total cost of ownership.
This balance ensures reliable performance without unnecessary expenditure.

What refractory or pyro-processing innovations could transform Indian cement operations?
Some promising developments include:
• High-performance, low-porosity and nano-bonded refractories
• Precast modular linings to drastically reduce shutdown time
• AI-driven kiln thermal analytics
• Advanced coating management solutions
• More AFR-compatible refractory mixes

These innovations can significantly improve kiln stability, efficiency and maintenance planning across the industry.

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Digital supply chain visibility is critical

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MSR Kali Prasad, Chief Digital and Information Officer, Shree Cement, discusses how data, discipline and scale are turning Industry 4.0 into everyday business reality.

Over the past five years, digitalisation in Indian cement manufacturing has moved decisively beyond experimentation. Today, it is a strategic lever for cost control, operational resilience and sustainability. In this interview, MSR Kali Prasad, Chief Digital and Information Officer, Shree Cement, explains how integrated digital foundations, advanced analytics and real-time visibility are helping deliver measurable business outcomes.

How has digitalisation moved from pilot projects to core strategy in Indian cement manufacturing over the past five years?
Digitalisation in Indian cement has evolved from isolated pilot initiatives into a core business strategy because outcomes are now measurable, repeatable and scalable. The key shift has been the move away from standalone solutions toward an integrated digital foundation built on standardised processes, governed data and enterprise platforms that can be deployed consistently across plants and functions.
At Shree Cement, this transition has been very pragmatic. The early phase focused on visibility through dashboards, reporting, and digitisation of critical workflows. Over time, this has progressed into enterprise-level analytics and decision support across manufacturing and the supply chain,
with clear outcomes in cost optimisation, margin protection and revenue improvement through enhanced customer experience.
Equally important, digital is no longer the responsibility of a single function. It is embedded into day-to-day operations across planning, production, maintenance, despatch and customer servicing, supported by enterprise systems, Industrial Internet of Things (IIoT) data platforms, and a structured approach to change management.

Which digital interventions are delivering the highest ROI across mining, production and logistics today?
In a capital- and cost-intensive sector like cement, the highest returns come from digital interventions that directly reduce unit costs or unlock latent capacity without significant capex.
Supply chain and planning (advanced analytics): Tools for demand forecasting, S&OP, network optimisation and scheduling deliver strong returns by lowering logistics costs, improving service levels, and aligning production with demand in a fragmented and regionally diverse market.
Mining (fleet and productivity analytics): Data-led mine planning, fleet analytics, despatch discipline, and idle-time reduction improve fuel efficiency and equipment utilisation, generating meaningful savings in a cost-heavy operation.
Manufacturing (APC and process analytics): Advanced Process Control, mill optimisation, and variability reduction improve thermal and electrical efficiency, stabilise quality and reduce rework and unplanned stoppages.
Customer experience and revenue enablement (digital platforms): Dealer and retailer apps, order visibility and digitally enabled technical services improve ease of doing business and responsiveness. We are also empowering channel partners with transparent, real-time information on schemes, including eligibility, utilisation status and actionable recommendations, which improves channel satisfaction and market execution while supporting revenue growth.
Overall, while Artificial Intelligence (AI) and IIoT are powerful enablers, it is advanced analytics anchored in strong processes that typically delivers the fastest and most reliable ROI.

How is real-time data helping plants shift from reactive maintenance to predictive and prescriptive operations?
Real-time and near real-time data is driving a more proactive and disciplined maintenance culture, beginning with visibility and progressively moving toward prediction and prescription.
At Shree Cement, we have implemented a robust SAP Plant Maintenance framework to standardise maintenance workflows. This is complemented by IIoT-driven condition monitoring, ensuring consistent capture of equipment health indicators such as vibration, temperature, load, operating patterns and alarms.
Real-time visibility enables early detection of abnormal conditions, allowing teams to intervene before failures occur. As data quality improves and failure histories become structured, predictive models can anticipate likely failure modes and recommend timely interventions, improving MTBF and reducing downtime. Over time, these insights will evolve into prescriptive actions, including spares readiness, maintenance scheduling, and operating parameter adjustments, enabling reliability optimisation with minimal disruption.
A critical success factor is adoption. Predictive insights deliver value only when they are embedded into daily workflows, roles and accountability structures. Without this, they remain insights without action.

In a cost-sensitive market like India, how do cement companies balance digital investment with price competitiveness?
In India’s intensely competitive cement market, digital investments must be tightly linked to tangible business outcomes, particularly cost reduction, service improvement, and faster decision-making.
This balance is achieved by prioritising high-impact use cases such as planning efficiency, logistics optimisation, asset reliability, and process stability, all of which typically deliver quick payback. Equally important is building scalable and governed digital foundations that reduce the marginal cost of rolling out new use cases across plants.
Digitally enabled order management, live despatch visibility, and channel partner platforms also improve customer centricity while controlling cost-to-serve, allowing service levels to improve without proportionate increases in headcount or overheads.
In essence, the most effective digital investments do not add cost. They protect margins by reducing variability, improving planning accuracy, and strengthening execution discipline.

How is digitalisation enabling measurable reductions in energy consumption, emissions, and overall carbon footprint?
Digitalisation plays a pivotal role in improving energy efficiency, reducing emissions and lowering overall carbon intensity.
Real-time monitoring and analytics enable near real-time tracking of energy consumption and critical operating parameters, allowing inefficiencies to be identified quickly and corrective actions to be implemented. Centralised data consolidation across plants enables benchmarking, accelerates best-practice adoption, and drives consistent improvements in energy performance.
Improved asset reliability through predictive maintenance reduces unplanned downtime and process instability, directly lowering energy losses. Digital platforms also support more effective planning and control of renewable energy sources and waste heat recovery systems, reducing dependence on fossil fuels.
Most importantly, digitalisation enables sustainability progress to be tracked with greater accuracy and consistency, supporting long-term ESG commitments.

What role does digital supply chain visibility play in managing demand volatility and regional market dynamics in India?
Digital supply chain visibility is critical in India, where demand is highly regional, seasonality is pronounced, and logistics constraints can shift rapidly.
At Shree Cement, planning operates across multiple horizons. Annual planning focuses on capacity, network footprint and medium-term demand. Monthly S&OP aligns demand, production and logistics, while daily scheduling drives execution-level decisions on despatch, sourcing and prioritisation.
As digital maturity increases, this structure is being augmented by central command-and-control capabilities that manage exceptions such as plant constraints, demand spikes, route disruptions and order prioritisation. Planning is also shifting from aggregated averages to granular, cost-to-serve and exception-based decision-making, improving responsiveness, lowering logistics costs and strengthening service reliability.

How prepared is the current workforce for Industry 4.0, and what reskilling strategies are proving most effective?
Workforce preparedness for Industry 4.0 is improving, though the primary challenge lies in scaling capabilities consistently across diverse roles.
The most effective approach is to define capability requirements by role and tailor enablement accordingly. Senior leadership focuses on digital literacy for governance, investment prioritisation, and value tracking. Middle management is enabled to use analytics for execution discipline and adoption. Frontline sales and service teams benefit from
mobile-first tools and KPI-driven workflows, while shop-floor and plant teams focus on data-driven operations, APC usage, maintenance discipline, safety and quality routines.
Personalised, role-based learning paths, supported by on-ground champions and a clear articulation of practical benefits, drive adoption far more effectively than generic training programmes.

Which emerging digital technologies will fundamentally reshape cement manufacturing in the next decade?
AI and GenAI are expected to have the most significant impact, particularly when combined with connected operations and disciplined processes.
Key technologies likely to reshape the sector include GenAI and agentic AI for faster root-cause analysis, knowledge access, and standardisation of best practices; industrial foundation models that learn patterns across large sensor datasets; digital twins that allow simulation of process changes before implementation; and increasingly autonomous control systems that integrate sensors, AI, and APC to maintain stability with minimal manual intervention.
Over time, this will enable more centralised monitoring and management of plant operations, supported by strong processes, training and capability-building.

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