Concrete

Always Escalate, so as not to Escalate

Published

4 years ago

July 1, 2021

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Languages are such wonderful medium of human expression, because words can have such myriad meanings. There are many words which mean quite different things, taken in context. Unfortunately, here we are not talking about languages, but about project management. ??lways escalate, so as not to escalate??may sound, at first glance, like a meaningless play with words, but it is really not so, in our context. Check out these meanings: Escalate ??To increase in intensity or extent, or Escalate ??To become more serious, or be amplified.

Here, in this column, I mean to say that one must always escalate issues and problems to higher levels at the earliest opportunity, so as to avoid escalation of project cost and time. From my exposure to Project successes and failures, this is a very core issue in project management. Project cost escalation (time and cost are inextricably connected) is a very dreaded word in project management parlance. Not only dreaded, but also hated! But as long as there will be projects, there will remain the possibility of time/cost escalations. Unforeseen things happen, unprecedented situations develop, circumstances spin out of control, and these tend to delay projects and increase costs.

But in almost all cases, there are ways to manage and reduce the impact of these unforeseen things, provided we decide on a solution and act quickly to implement the solution. This is where we fail, because we do not highlight these events, rather we tend to push these below the proverbial carpet, as if they will vanish on their own. Why does this happen? There are two very interesting reasons, one hierarchical, and the other behavioural, and both act in tandem.

No organisation is absolutely flat, and there are levels. This is true for project teams also. In all cases, there will at least be three levels. There are operating people in the field, there is a manager who is responsible for leading and guiding the team, and then there will be so called ??op management?? which could be a CEO, or a Board, or a similar body assigned for review and/or oversight. Now, nascent problems in a project, such as insipient causes for delay, are likely to be known first to the operating level, who have their ??ars glued to the ground??

Think of it, who is most likely to get early signals of possible delays in designing of a building, or manufacturing of a critical component, or construction of a crucial structure, or a key regulatory approval ? who will know first, about a strike in a supplier?? factory, about an agitation at construction site, or about resignation of a key member of sub-contractors??team ? First to know will be the ??oot soldiers??of a project team. Now, this is very powerful information, with far-reaching consequences. However, sadly, officials at this level are not empowered to analyse the impact of such delays, leave alone evolve a solution. The knowledge to do so, and the authority to do so, lies one or two hierarchical levels higher up. And, more often than not, the information is not escalated upwards. Why not? That brings us to the second interesting reason.

This has to do more with psychology than project management per se. We all have an instinctive tendency to hush up bad news because we feel if we pass on these information, it will be taken as our failure. We try to resolve the problem at our level, and in the process waste precious time for intervention. What we do not realise, is that small adversities, when suppressed, may well become huge irreversible setbacks for a project, and that in these matters, speed of escalation and transparency always pay.

The sooner the bad news is known, the better it is, because the corrective actions can be taken immediately. But such rational thinking is often layered by the fear of immediate and short term outcomes of so-called failures. This is a cultural issue, this has to do more with our minds, than with our sense of logic. In larger project organisations, this phenomenon may also be driven by some nuances of internal politics. In any case, the project suffers. To get round this well-known issue, sometimes top management deploys informal and alternative channels to ensure flow of such information directly from field to boardroom. This is a crude workaround, because this kind of strategies undermine the formal organisation structures and dilutes accountability.

– SUMIT BANERJEE

Concrete

India, EU Resume Talks To Finalise Free Trade Agreement

High-level negotiators meet in Delhi to push balanced trade deal

Published

10 hours ago

November 4, 2025

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A senior delegation from the European Union (EU) is in New Delhi from 3 to 7 November 2025 to hold detailed discussions with Indian counterparts on the proposed India–EU Free Trade Agreement (FTA). The negotiations aim to resolve key pending issues and move closer to a comprehensive, balanced, and mutually beneficial trade framework.

The visit follows Union Minister of Commerce and Industry Piyush Goyal’s official trip to Brussels on 27–28 October 2025, during which he held forward-looking talks with European Commissioner for Trade and Economic Security Maroš Šef?ovi?. Both sides reaffirmed their commitment to intensify dialogue and strengthen cooperation towards finalising the FTA.

This week’s deliberations will focus on trade in goods and services, rules of origin, and technical and institutional matters, guided by the shared goal of creating a modern and future-ready trade pact that reflects the priorities and sensitivities of both India and the EU.

The discussions gained further momentum after a virtual meeting on 3 November 2025 between Minister Piyush Goyal, Commissioner Maroš Šef?ovi?, and EU Commissioner for Agriculture and Food Christophe Hansen, which helped align positions on key areas of mutual interest.

As part of the ongoing negotiations, Ms. Sabine Weyand, Director-General for Trade at the European Commission (EU DG Trade), will visit New Delhi on 5–6 November for high-level consultations with India’s Commerce Secretary Rajesh Aggarwal. The talks will address technical and policy matters critical to concluding the agreement.

The EU delegation’s visit underscores the shared determination of India and the European Union to conclude a fair, transparent, and equitable FTA, aimed at boosting trade, investment, innovation, and sustainable economic growth.

Both sides view the FTA as a strategic pillar in their partnership, capable of enhancing market access, creating new opportunities for businesses, and promoting a resilient and diversified global supply chain.

Concrete

Om Birla: World Sees India as a Key Investment Destination

Speaker says India’s democracy and growth draw global confidence

Published

10 hours ago

November 4, 2025

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Lok Sabha Speaker Om Birla on Thursday said that the world is increasingly looking to invest in India, drawn by its vibrant democracy, rapid economic expansion, and technological prowess. Speaking at the 125th Anniversary Celebrations of the Bharat Chamber of Commerce in Kolkata, themed “India@100: An Age of a New Dawn,” Birla said that under the visionary leadership of Prime Minister Narendra Modi, the nation is steadily advancing towards becoming a global economic powerhouse.

He emphasised the government’s commitment to building a business-friendly environment, driven by the principles of minimum government, maximum governance. The administration, he said, is focused on reducing bureaucratic hurdles, expanding industrial capacity, and encouraging innovation. Birla also urged the private sector to invest more in research and development (R&D) and strive to meet global standards, assuring that the government will complement such efforts to strengthen India’s innovation-led growth.

Praising the Bharat Chamber of Commerce, Birla called it a source of inspiration for business chambers across India. He lauded its 125-year legacy of resilience, foresight, and public service, recalling its origins as the Marwari Chamber of Commerce. The Chamber, he noted, has played a key role in India’s industrial, social, and economic transformation and in promoting corporate social responsibility.

Birla observed that India’s success as a democracy lies in its stability, inclusiveness, and deep cultural roots. “Democracy in India is not just a system of governance, but a way of life,” he said, adding that the nation’s robust institutions ensure policy continuity and investor confidence, both crucial for long-term growth.

He stressed that where democracy thrives, sound policy decisions and effective implementation follow, creating a foundation for sustainable development. Birla also highlighted India’s rise as a global innovation hub, driven by strong public–private partnerships in technology and R&D, which are propelling India into leadership positions in emerging industries.

Touching on inclusive growth, Birla noted that the increasing participation of women and youth reflects India’s social transformation. He highlighted women’s growing role across sectors and said they will remain pivotal in shaping a self-reliant and developed India. Similarly, he praised India’s youth and entrepreneurs for driving creativity, enterprise, and innovation, shaping the country’s future with energy and vision.

Reaffirming the vision of Atmanirbhar Bharat, Birla called for stronger collaboration among industry, government, and academia to build a resilient, self-sustaining economy. He also underlined India’s emerging leadership in clean and green energy, expressing confidence that the country will play a leading role in addressing climate and environmental challenges globally.

Acknowledging West Bengal’s historical contribution to India’s growth, Birla said the state has long been a cradle of intellectual, cultural, and industrial excellence. He noted that Bengal has produced eminent thinkers, reformers, poets, and industrialists, and continues to inspire the nation with its enduring spirit of innovation and enterprise.

Concrete

Mumbai Metro, Monorail Told To Submit Disaster Plans

BMC orders SOPs and drills to strengthen emergency preparedness

Published

10 hours ago

November 4, 2025

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The Brihanmumbai Municipal Corporation (BMC) has directed Mumbai’s monorail and metro operators to submit detailed emergency management plans and Standard Operating Procedures (SOPs) for review, as part of efforts to bolster the city’s overall disaster preparedness framework.

The directive was issued during a meeting of civic authorities responsible for disaster management, held at the BMC headquarters on Wednesday. The session was convened to assess Mumbai’s emergency response mechanisms following the monorail breakdown near Bhakti Park, Chembur, on 19 August, which left several passengers stranded for hours due to a technical malfunction.

Dr Vipin Sharma, Chairperson of the Mumbai Suburban District Disaster Management Authority and Additional Municipal Commissioner (Western Suburbs), emphasised that the city’s monorail and metro systems must be integrated comprehensively into Mumbai’s emergency management strategy. He noted that these rapidly expanding networks require independent consideration given their critical role in public mobility.

Dr Ashwini Joshi, Chairperson of the Mumbai City District Disaster Management Authority and Additional Municipal Commissioner (City), instructed that mock drills be held regularly at all metro and monorail stations to assess and enhance emergency response capabilities.

Meanwhile, Dr Amit Saini, Additional Municipal Commissioner (Eastern Suburbs), said the session was aimed at reviewing coordination and readiness among key agencies in light of Mumbai’s expanding transport infrastructure. He stressed the importance of inter-agency collaboration to ensure rapid and efficient response during emergencies.

Professor Dr Ravi Sinha from the Indian Institute of Technology (IIT) Bombay commended the coordinated handling of the August 19 monorail incident, which involved the BMC’s disaster management department, Mumbai Fire Brigade, and other civic response teams.

Officials concluded that strengthening communication channels, training exercises, and real-time coordination between agencies would be central to improving the city’s ability to respond swiftly to future incidents involving its transport systems.